BrightEvent

Questions

Frequently Asked Questions

Everything you need to know about working with us.

Planning the lighting for your wedding or event raises a lot of practical questions — how far ahead to book, what happens if it rains, whether you need to supply power, how pricing works, and whether those cold spark fountains you saw on Instagram are actually safe indoors. We've answered the questions we hear most often below, drawn from more than 200 events lit across London and Southwestern Ontario.

Every package we offer is DMX-controlled and includes a dedicated on-site technician, complete setup, and a 30-minute teardown at the end of the night. If your question isn't covered here, just reach out — we respond within 4 business hours.

Still Have Questions?

Tell us about your event and we'll answer everything — and send a firm quote within 4 business hours, no site visit needed.

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